SALES TERMS AND CONDITIONS
It is the buyer's responsibility to check if the item is available for the buyer's country and whether the media is playable on the buyer's equipment.
Availability and ShippingAvailability of films in your country depends on our contracts with distributors and producers. When verifying shipping address please check product availability for your country.
Media System and Region codingMost of our films are region free.
DVD's are produced and duplicated in two formats: PAL and NTSC. PAL is the most common system used throughout the world. NTSC is primarily used in the U.S.A., Canada, Japan, Taiwan, South Korea, the Philippines, and Mexico. Please see the MAP if you are unsure of your system compatibility.
http://en.wikipedia.org/wiki/Image:PAL-NTSC-SECAM.svgMany DVD players can play both NTSC and PAL. Please refer to your player’s manual if unsure.
Before checkout please verify your preferred media.
Ordering by Purchase OrderAll goods remain the property of Contemporary Arts Media until they are paid for in full. Payment is required within 21 days of invoice date and late payments will attract a 5% surcharge. Without payment of your invoice you do not have the requisite license. Using the films without payment after 21 days is illegal and in breach of international copyright law.
Warranty and RefundAll orders are accepted on a firm sale basis. Although all precaution has been taken to provide you with a good quality copy, still some players might have problems playing the DVDs. If you notice any problems, please contact us and we will replace any defective film free of charge.
Preview PolicyFor a growing number of our films we provide screeners through our website.
Previewing films - ordering and receiving films on approval - only available 1/for educational institutions and 2/ for selected films. Please contact us at
order@artfilms.com.au as prior consent for “On Approval” items is required. The customer is responsible for all postage and handling costs.
ORDERING AND PAYMENT DETAILS
How to order: You can place orders with us onlineTHROUGH THE WEBSITE, by email, post, fax, or phone. Please see our contact details below.Educational institutions and libraries may place orders with a purchase order. PROCEED TO CHECKOUT and fill out the purchase order form. All other customers must pay prior to shipment of products.
If you prefer, contact us at:
order@artfilms.com.au
Phone/Fax: +61 3 9419 2613
All orders are invoiced in Australian Dollars.
Please use our currency converter to estimate your costs if outside of Australia.
Australian customers: GST is NOT included in the prices. Postage costs are automatically calculated when ordering online.
Payment Details
We accept payment by Visa or MasterCard, by direct bank transfer or by cheque. Cheques are payable in Australian Dollars to Contemporary Arts Media.
CREDIT CARD: through
PAYPAL's Secure portal you can pay by credit card. Please note that you do not have to be a PAYPAL member for this transaction, though you might choose this option for your convenience. Credit card payment will incur a 3,5% surcharge.
DIRECT TRANSFER: FROM ALL CUSTOMERS EXCEPT FROM THE UK in AUSTRALIAN DOLLARSA/C Name: Contemporary Arts Media
Bank Name: ANZ
BSB: 013 435
A/C No: 450854302
International Swift Code: ANZBAU3M
Bank Address: 307 Clarendon St, South Melbourne, VIC 3205, Australia
Reference: Your invoice Number
Remittance advice: accounts@artfilms.com.au
DIRECT TRANSFER: CUSTOMERS FROM THE UNITED KINGDOMPlease pay your invoice in GBP to
Bank: HSBC Bank Plc
Address: 196 Oxford Street, London W1D 1NT
Sort Code: 40-05-16
A/C No: 51638939
Account Name: Contemporary Arts Media
Remittance advice: accounts@artfilms.com.au
CHEQUE / BANK DRAFTFor non-Australian customers who checkout with a Purchase Order a A$15 bank charge is added.
Mail your cheque / bank draft to
Contemporary Arts Media
PO Box 1098,
Collingwood, VIC, 3066
Australia
We hope that our films are helpful in your educational program and look forward to a continuing relationship.
Contemporary Arts Media - www.artfilms.com.au
ABN: 47 107 103 382 ACN: 107 103 382
